How to be un-user friendly
by Heidi • January 4, 2012 • Ux • 0 Comments
Just spent all day arranging a delivery with a badly designed system, the option to inform the driver landmark was giving out ‘error’ responses. After 3 attempts to contact them using online form failed miserably, I’ve resorted to tweet their company; online people response quickly but yet to hear from customer service… who would...
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